Terms & Conditions

About Evorah Studio

Evorah Studio provides WordPress website design, SEO, website care, Google Business Profile optimisation and related digital-marketing support from Kent, United Kingdom.

Questions about these terms can be sent to hello@evorahstudio.co.uk or discussed by calling 07592 145310.

Using this website

You may browse and use this website for lawful purposes. You must not attempt to damage, disrupt, gain unauthorised access to or misuse the website, its hosting, content or forms. Website content is provided for general information and is subject to the separate Website Disclaimer.

Enquiries, proposals and contracts

An enquiry does not create a contract. A project begins when the agreed proposal or service agreement has been accepted and any required initial payment has been received. The agreement should set out the scope, deliverables, revision allowance, fees, payment schedule and indicative timeline.

Requests outside the agreed scope may require a revised quote, an additional fee or a change to the delivery date. Any material change will be discussed before extra work is carried out.

Your responsibilities as a client

• Provide accurate information, content, access and feedback within the agreed timescale.
• Confirm that you have permission to use every logo, image, font, testimonial, claim and piece of content you supply.
• Review work carefully and give clear approval at the agreed stages.
• Keep account credentials secure and maintain suitable backups after handover unless an ongoing care service is agreed.
• Use completed work lawfully and take responsibility for your business claims, professional obligations and regulatory compliance.

Timings, feedback and delays

Delivery dates are planned in good faith. A timeline may change if content, access, decisions or feedback are delayed, if the scope changes, or if circumstances outside either party’s reasonable control arise. Evorah Studio will communicate material changes and work with you on a practical revised plan.

Fees and payment

Fees, instalments, recurring charges and due dates will be shown in your proposal or invoice. Unless agreed otherwise, invoices must be paid by the stated due date. Work may be paused after reasonable notice where an invoice remains overdue, and delivery dates may move accordingly.

Third-party costs—such as hosting, domains, premium software, stock assets, advertising spend or specialist services—are separate unless the proposal clearly says they are included.

Cancellations and ending ongoing services

Cancellation terms, notice periods and any payment due for work already completed will be set out in the project agreement. If a project ends, both sides should return or securely handle confidential information and settle valid outstanding invoices. Nothing in these terms removes any cancellation or refund rights that apply by law.

Intellectual property

Evorah Studio retains ownership of working files, concepts, reusable methods and pre-existing materials unless the project agreement says otherwise. Once final invoices are paid, the client receives the rights or licence described in the agreement for the approved final work.

Third-party themes, plugins, fonts, photography, software and platforms remain subject to their own licences. Evorah Studio may display completed work in its portfolio unless confidentiality or another arrangement has been agreed in writing.

Websites, SEO, Google profiles and advertising

Digital performance depends on many factors outside one supplier’s control, including competition, algorithms, platform policies, website history, budgets and client implementation. Evorah Studio will provide services with reasonable care and skill but cannot guarantee a specific ranking, traffic level, number of enquiries, advertising result or uninterrupted third-party platform.

Confidentiality and personal information

Both sides should keep non-public commercial, technical and personal information confidential and use it only for the project or where disclosure is required by law. Personal information is handled as described in the Privacy Policy and any separate data-processing terms agreed for a service.

Responsibility when something goes wrong

Nothing in these terms excludes liability where it would be unlawful to do so, including liability for fraud or for death or personal injury caused by negligence. Your statutory rights are not affected.

Each party should take reasonable steps to reduce avoidable loss. Responsibility for a particular project will be considered in light of the agreed scope, the circumstances and any fair limitation set out in the signed service agreement.

Third-party services and links

WordPress, hosting companies, search engines, advertising platforms, plugins and other third parties operate under their own terms. Evorah Studio is not responsible for changes, outages or decisions made by services it does not control, but will provide reasonable guidance where this forms part of the agreed work.

Concerns and resolving disagreements

Please raise any concern promptly so there is a fair opportunity to put things right. Both sides agree to communicate in good faith and try to resolve a disagreement informally before beginning formal proceedings.

Law and changes to these terms

These terms are governed by the laws of England and Wales, subject to any mandatory rights that apply to you. They may be updated when the website, services or law changes. The version in force when a project agreement is accepted will apply unless a lawful written variation is agreed.