Privacy Policy

Who is responsible for your information?

Evorah Studio is the data controller for the personal information described in this policy. The studio is based in Kent and works with clients across the United Kingdom.

For privacy questions or requests, email hello@evorahstudio.co.uk or call 07592 145310.

Information we may collect

Information you share with us

• Your name, business name, email address and telephone number.
• Your website address and information about your business, audience, goals, budget or project.
• Messages, feedback, files and other information you choose to send.
• Contract, invoice and payment records when you become a client. We do not store complete card details.

Information collected when you use the website

The website and its hosting or security providers may process technical information such as your IP address, browser, device, pages visited and approximate location. Non-essential analytics or advertising cookies should only be used with your consent.

Why we use personal information

• To respond to enquiries and take steps you request before entering a contract.
• To provide agreed services, manage projects, communicate, invoice and keep appropriate records.
• To operate and protect the website, prevent misuse and understand how the service can be improved.
• To meet legal obligations, including accounting, tax and data-protection requirements.
• To send marketing only where consent has been given or another lawful basis applies. You can opt out at any time.

Depending on the situation, the lawful basis will be consent, contract, legal obligation or Evorah Studio’s legitimate interests in running and developing a responsible business. Where legitimate interests are used, your rights and reasonable expectations are considered.

Where information comes from

Most information comes directly from you through the enquiry form, email, telephone, video calls or project work. Limited business contact information may also come from referrals, public company websites, professional directories or social platforms.

Who information may be shared with

Information is shared only where needed with trusted providers that support website hosting, email, cloud storage, analytics, accounting, payments or professional advice. It may also be shared with carefully selected contractors helping to deliver an agreed service, or where disclosure is required by law.

Providers are expected to protect personal information and use it only for the agreed purpose. If a provider processes information outside the UK, appropriate safeguards will be used where required.

How long information is kept

• Enquiries that do not become projects are normally reviewed and deleted within 24 months.
• Project, contract and financial records may normally be retained for up to six years where needed for legal, tax or accounting purposes.
• Marketing details are kept until you unsubscribe, withdraw consent or the information is no longer reasonably needed.

Information may be kept for a different period where there is a legal requirement or an active dispute. When it is no longer needed, it will be deleted or anonymised securely.

Your data-protection rights

Depending on the circumstances, you may ask for access to your information, correction, deletion, restriction, portability or an objection to its use. You can withdraw consent at any time where consent is the lawful basis. Evorah Studio does not use personal information to make solely automated decisions with legal or similarly significant effects.

To exercise a right, contact Evorah Studio using the details above. Identity may need to be checked before information is released. You can also complain to the Information Commissioner’s Office.

Cookies, security and external links

Essential cookies may be used to keep the website secure and working. Where non-essential cookies are introduced, the cookie notice and consent controls should explain them. Reasonable technical and organisational measures are used to protect information, although no internet service can promise absolute security.

This policy applies to Evorah Studio. External websites have their own privacy practices, so please read their policies before sharing personal information.

Changes to this policy

This policy will be reviewed when the website, services or legal requirements change. The latest version and review date will always appear on this page.